Privacy policy

Privacy Notice

Kaizen Windows and Doors

Introduction

Kaizen Windows and Doors (“we,” “us,” or “our”) are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your personal data when you visit our website, use our services, or interact with us in any other way.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, phone number, email address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Data

We use the data we collect in the following ways:

  • Service Delivery: To provide and manage our services, including installation and maintenance of windows and doors.
  • Customer Support: To respond to your enquiries and support needs.
  • Improving Our Services: To understand how our services are used and how we can improve them.
  • Marketing: To send you promotional materials and updates about our services, with your consent.
  • Legal Obligations: To comply with legal and regulatory requirements.

Sharing Your Data

We may share your personal data with:

  • Service Providers: Third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.
  • Compliance with Laws: When required to comply with legal obligations or to protect our rights and property.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes measures to protect your data from accidental loss, unauthorised access, use, alteration, or disclosure.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Rectification: The right to request correction of any inaccurate or incomplete data.
  • Erasure: The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to request the restriction of processing your personal data under certain conditions.
  • Data Portability: The right to request the transfer of your data to another organisation or to you, under certain conditions.
  • Objection: The right to object to the processing of your data under certain conditions.
  • Withdraw Consent: The right to withdraw consent at any time where we are relying on consent to process your personal data.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes we make will be posted on this page, and we will notify you of significant changes where required.

Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Kaizen Windows and Doors
Email: info@kaizenwindows.co.uk
Phone: 07925224746

By using our services, you acknowledge that you have read and understood this Privacy Notice.

This Privacy Notice was last updated on .